How can we help you today?
It’s 10:15am on Wednesday down here in Australia. We promptly reply to all messages between 9:00am – 5:00pm.
“Do you offer free trials?”
We do! If you install any of our plugins from our Figma Community page, you’ll be able to try it out first to see if it improves your workflow.
“How do I manage a subscription?”
You can change or cancel a plugin subscription at any time by clicking on the Manage Membership link in any of your email receipts.
“Help! I have a plugin question!”
Most answers can be found in our Plugin Documentation, with guides and step by step video tutorials for all of our Figma plugins.
We’re very friendly, and hearing from you is the best part of our day! To get in touch directly, please email email@example.com or start a live chat (in the bottom right corner of this page).
Your message will immediately be printed off on an A3 sheet of paper by our office chimpanzee — Dennis — who we’ve adopted and trained to intercept all enquiries while our humans stay focused on building amazing Figma plugins down in the basement 12 hours a day.
After Dennis has expertly laminated your message, it will promptly be hand delivered to me (Adam); I reply to all messages personally, to provide you with the best service possible.
I’m looking forward to chatting with other people who believe in the Figmatic mission and want to move towards a definite optmistic future for design to production that looks very different to today.
Founder of Figmatic
Customer Support Love
We’re obsessed with providing the best service to always ensure it was a good day for our awesome customers.
Incredible customer service! I will definitely recommend Figmatic at every gig moving forward!
Thank you so, so much for the support. I’d love to give 10/5 stars if you have a feedback form.
Incredible. Solved my issue in under 5 minutes. I'm now even more in love with this company.
Wow, this is amazing. Everything works perfectly, our team can’t thank you enough!
Thank you so much for being so responsive, this was such a great experience.
Awesome, thank you so much for the super quick turn around on these updates!
Can’t thank you enough for the support and the fast turn around in giving us quick solutions!
That’s amazing customer service — seriously. Please send me a link to write a review.
I can’t thank you, your customer service, and your software enough for this.
Thank you so much for following up with me so quickly! This is exactly what I was looking for.
Thank you! Such a lifesaver! I will make my client's deadline with this help.
Amazing! Thank you so much, that is so great — and thank you for taking the time.
Thank you so much — such wonderful support! First time ever! You rock!
You have been extremely helpful, thank you so much again! Really appreciate all of your help.
I'm dedicating this song to you and the team, because you guys are the bomb!